The Estee Lauder Companies Online Operations Coordinator in Mexico
Online Operations Coordinator
- Position Overview:
As the Ecommerce Operations Coordinator you will support the team in the execution of day-to-day operational tasks spanning across all aspect of our Ecommerce business. This role requires the ability to build, follow and optimize processes, clearly communicate cross-functionally and adhere to deadlines. This is a fast paced, ever evolving department; we are always changing and finding new ways to innovate the digital customer experience.If you are comfortable wearing many hats, have a strong ability to multi-task and love to partner with many cross-organizational teams - (creative, store operations, distribution center, 3rd Party Vendors and brand services) this is the role for you.
Key connecting partner for various departments and vendors; project intake and department output.
Prioritize and distribute incoming communications to the correct Ecommerce team members.
Ensure flawless execution of daily activities and Ecommerce initiatives by partnering with cross-department teams.
Assist Ecommerce team members in various day-to-day tasks; inventory checks, content gathering, meeting setup, ticket trafficking etc.
Integrate with brand service teams to deliver required information to facilitate always-on testing program.
Partner with team on project validation and QA and ensure integrity of site. Help build, support and run the department project in-take process.
Coordinate communication of department share-outs to cross-department teams.
Organize, manage and maintain department documents, calendars and roadmaps.
Assist in the documentation development and maintenance of department governance.
Work Experience and Education Requirements:
Associate or BA degree preferredExperience
2 years digital merchandising or Ecommerce experience preferredSkills
Shows a strong attention to detail
Experience with project management or ticketing software a plus.
Familiar with retail and/or Ecommerce environments
Knowledge of Ecommerce Web Tools and Technology
Ability to manage and report on several projects at once
Use good judgment in prioritizing and keen sense of urgency
Resourceful in completing duties
Ability to collaborate and work with others; share feedback
Takes initiative; self-starter
Excellent communication skills both verbal and written; ability to build and maintain strong relationships
Turno Trabajo de día
Viaje Sí, un 5 % del tiempo
Puesto Online / E-Commerce
Tipo de puesto Estándar
Horario Tiempo completo
Ubicación principal Latin America-México
Job Number: 1815767